Patient Information

Friends Family Dental & Braces, located at 2480 Grand Concourse Ste A in Bronx, NY, provides comprehensive dental care under the leadership of Dr. Kaufman. Our team focuses on patient comfort and clear communication while delivering modern, evidence-based treatments for patients of all ages. Reach us anytime at (646) 604-9936.

This resource offers practical guidance for new and returning patients. You will find clear information about scheduling appointments, what to expect during visits, the initial examination process, how we address pain concerns, dental insurance support, and our financial approach. New patients can review details about medical history updates and insurance verification. Our goal is to help you feel informed and prepared so you can focus on maintaining good oral health with confidence.

Request An Appointment

            New Patients

            It is easy to make an appointment for your initial examination and dental treatments. Call 646-604-9936 to speak with a team member.

            Insurance

            We Accept Medicaid

            PPO Insurance we Accept

          • Fidelis
          • Health First
          • Affinity
          • PBA
          • United Healthcare

          • special offers
            Payment Methods – Check, or Cash Accepted




            Welcome to
            Friends Family Dental & Braces

            Making an Appointment

            It is simple to schedule an appointment at Friends Family Dental & Braces. We welcome and accept new patients regularly. Phone (646) 604-9936 to reserve a time that works best for you. Our friendly staff is available to assist with appointment booking or general inquiries. We accommodate new and existing patients thoughtfully and aim to fit your schedule. The process remains straightforward and supportive from the initial call.

            What to Expect

            You can expect a warm, professional welcome and a calm environment designed for your comfort. Our staff greets every patient with genuine care and attention to help you feel relaxed from the start. We maintain a soothing atmosphere throughout the practice to ease any apprehension. The team focuses on clear communication and listens closely to your needs. Every step of your visit prioritizes your well-being and peace of mind. We take time to explain procedures and answer questions thoroughly. Patients consistently note the supportive and reassuring approach of our caring staff.

            Initial Examination

            The initial visit starts with a friendly welcome and help completing necessary paperwork, including health history. We discuss your dental past, present issues, and future goals in detail. Required X-rays provide clear images for accurate assessment. A complete oral examination screens for cavities, gum disease, and other conditions. Most first visits include a professional cleaning for optimal freshness. All findings and suggested treatments are reviewed clearly with you.

            Pain Concerns

            Patients sometimes worry about discomfort during treatment. At Friends Family Dental & Braces, we hear your concerns with genuine empathy and no judgment. Current techniques and suitable anesthesia generally produce comfortable experiences with little discomfort. We describe procedures upfront and tailor methods to your preferences. Close monitoring ensures you stay relaxed and supported.

            Dental Insurance

            We accept multiple dental insurance plans at Friends Family Dental & Braces to support affordable access to care. Our team helps verify coverage and works to optimize your benefits. Clear breakdowns of covered services and potential costs are provided. This process aims to minimize personal expenses while securing appropriate treatment. Insurance coordination is handled efficiently and transparently.

            Financial Policy

            We accommodate varied financial needs and partner with patients to enable essential treatment. Written estimates detail expenses before any work begins. Insurance application and payment options are reviewed transparently. Flexible arrangements help when required. Clear upfront information prevents unexpected costs.

            *In case of a life threatening emergency, immediately call 911.
            **For any medical procedure, patients respond to treatment differently, hence each patient’s results may vary.
            ***Information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content contained on or available through this site is for general information purposes only..
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